My Concerns

This is the number one concern we hear most. This fear was realized during Super Storm Sandy when over 60% of diesel backup generators failed to start. The primary cause of failed starts is poor battery maintenance. Backup generators are like your car, and unless maintained, tested, and serviced, these batteries will fail to start the generator. It is best to contract with a generator service company to perform routine services – don’t wait until you need the generator to service it. Battery issues are almost non-existent with Backup Power-as-a-Service because the service provider uses the generator periodically to make money, and any service or maintenance issues are identified early and resolved before an outage. A well-maintained generator will have an uptime reliability in excess of 98.5%.