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Berkeley
2718 Dana St Ste 6
Berkeley, CA 94705
917-468-0906
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1115 W Fulton Market
Chicago, IL 60607
815-329-2246
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118 Elliott place
Edgewater MD 21037
704-778-1909
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Privacy Policy of Exergy Energy
Exergy Energy operates the www.exergyenergy.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Exergy Energy website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template Generator.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.exergyenergy.com, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
For more general information on cookies, please read “Cookies” article from the Privacy Policy Generator.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Exergy Energy
Your Concierge Utility® Energy as a Service
Zero CAPEX Solutions
- Backup Power
- Prime Power
- Uninterrupted Power
- Power Quality
- Power Management
- Affordable Power Procurement
Struggling with Energy Uncertainty?
Downtime, high energy costs, and power quality issues can threaten your operations, contracts, and profitability.
How It Works
- Identify Your Needs: Schedule a consultation to understand your power challenges.
- Get the Right Solution: We’ll design and implement the perfect backup energy system for your operation.
- Enjoy Peace of Mind: Avoid downtime, reduce energy costs, and meet sustainability goals.
Why Businesses Trust Exergy Energy
Energy Solutions That Fit Your Budget
Backup Power as-a-Service is the most cost effective way to ensure your business continues to operate even when the grid is down.
Power Up Your Knowledge
Texas Beer Distributor
110-year-old distributor experienced power outages during recent hurricanes that threatened their exclusive contracts…
Mid-Atlantic Bakery
Privately-owned bakery supplying major national & regional supermarkets risked losing their contracts unless they…
Molded Plastics Manufacturer
Client is a 45-year-old custom-molded plastics manufacturer operating up to three shifts a day located in Eastern PA.…
My Questions
My Questions
Most automatic transfer switches (“ATS”) are known as “open transition,” which means your load is disconnected from the grid for about 100 milliseconds before it is connected to the generator. This time delay is enough to cause lights to flicker, but seldom causes operational issues. An alternative ATS is a “closed transition” switch. In this case, the generator and grid are first synchronized, then the load is simultaneously connected to both the grid and the generator, and about 100 milliseconds later the grid is disconnected.
“Micro-outages” are caused by power quality problems. Usually, this results when large induction motors are turned on or off, causing a significant drop in power factor. Another cause is switching power supplies deployed by variable frequency drives (“VFD”). These VFDs can cause a significant amount of harmonics (noise) causing circuit breakers to trip. Lastly, and most insidiously, are problems originating from your incoming power. It could be a function of poor power factors or noise from a neighboring facility, or issues caused by intermittent renewable energy connected to the grid nearby.
Unless you are a large energy consumer where a significant percentage of your cost of sales is energy, the answer is “No.” For most companies and manufacturers, energy costs are typically less than 5% of the cost of sales. Therefore, it is hard to justify the expense of an energy department that must be kept productive 40 hours a week. A better choice is to outsource your energy management to a Concierge Utility®, like Exergy Energy, where you receive expert management for a small fraction of the cost of employing an energy manager.
Yes, for Life Safety purposes. Life Safety applications include fire alarm systems, emergency & exit lighting, smoke detectors, sprinkler pumps, elevator controls, critical communication systems, and critical life support systems such as ventilators. Some states require nursing homes to have full-facility backup power to keep residents safe during inclement weather and other disasters.
The following electrical systems are consider Life Safety: fire alarm systems, emergency lighting, smoke detectors, sprinkler pumps, elevator controls, and critical communication systems, as well as life support equipment.
https://resources.impactfireservices.com/fire-and-life-safety-systems-every-industrial-and-energy-facility-needs
https://www.wsfp.com/life-safety-systems/
The easiest way is to access the Energy Information Administration’s (“EIA”) website at https://www.eia.gov/. This is a non-partisan agency that provides comprehensive energy data for the United States.
Inclement weather is the primary reason for power outages, with 80% caused by downed wires. This is followed by fire, wildlife interactions, accidents that damage poles and wires, and lastly a generator going off line (typically due to poor maintenance).
No; these outages are much faster than an generator can start and pickup the load. Most micro-outages are shorter than 3 seconds. A fast start (NFPA 110-compliant) generator will take 10 seconds to accept load.
No; power quality problems are typically the result of your load or poor-quality incoming grid power.
Yes, but only for a very short period of time. Typically, batteries are sufficient for up to two hours. Long-duration batteries are prohibitively expensive, making backup generators as a better solution for outages exceeding two hours.
Link: eBook Battery vs Generator
Link: video Battery vs Generator
Link: video: ABC of commercial batteries
Batteries are less expensive if you do not need to run on backup power for more than a couple of hours. If you need to run longer, then a fuel-based generator is required.
Link: eBook Battery vs Generator
Link: video Battery vs Generator
Link: Video ABC of Commercial Batteries
The answer is complicated because there are numerous factors that go into calculating the delivered cost of renewable grid energy and onsite renewables. The short answer is “sometimes, but not always.” Despite being much smaller size/scale, on-site solar may provide lower-cost energy than buying renewables from the grid, but this is an artifact of how electric bills are determined, and thus requires considerable research to assess accurately. When you take into account demand and distribution charges (which can be 40% or more of your monthly electrical bill), these charges may or may not be reduced when you generate renewables onsite – It depends on whether your local utility permits a reduction in these non-energy charges. Also, tax incentives make this comparison confusing as well. Lastly, the availability of net metering, where your local utility provides you credits for excess onsite renewable energy delivered to the grid, will play a significant factor in the final calculation. Since electricity rates for commercial and industrial customers are lower than residential consumers, and as peak demand is shifting to early evening, we typically do not find that on-site solar is a wise investment for most companies. If you wish to reduce your electricity’s carbon footprint, purchasing grid renewable energy or renewable energy credits are both alternatives worth considering.
Link: video Behind the Meter Solar. A good idea?
Backup generators are very seldomly used, and when properly maintained a top-quality generator can easily last 25 years.
This should be viewed like any other investment you would make for your company. It is important to understand that while energy efficiency will improve your bottom line, it is unlikely to generate growth or help you acquire new customers. For all the hype that customers prefer sustainable companies, actual consumer behavior does not support this assumption. Some energy efficiency investments, such as LEDs and Variable Frequency Drives, have extremely high returns and generate additional benefits to process efficiency. However, most energy efficiency investments have relatively low investment returns, do not help grow the company, and divert capital from more productive uses. Exergy Energy, your Concierge Utility®, provides completely objective, unbiased data on the value of energy efficiency investments for its customers.
This is one of the most over-hyped terms used in the marketplace, and its use causes such confusion that a number of organizations, including the Federal Government, are now trying to establish an clear and comprehensive definition (which has not succeeded). In its most simplistic form, a Microgrid is a combination of load and generation that can interoperate with the grid or disconnect from the grid and continue to operate without making compromises.
This is complicated by the lack of a clear definition of a Microgrid. Studies show that a microgrid comprised of only a natural gas backup generator configured for grid participation and demand response provided the best returns on investment, lower overall energy costs, and provides resiliency when the grid is down. All other microgrid configurations, including solar, battery, and biomass delivered lower returns than just natural gas backup solution.
If you believe you will need backup power frequently (such as annually during hurricane season), then no – renting is considerably more expensive than owning or opting for Backup Power-as-a-Service because several months of rental payments typically equal the cost of a backup generator. Also, to ensure availability of a rental unit when you need it typically requires customers to pay a reservation amount on top of the rental payment. This reservation payment is usually equal to a couple month’s rent. Availability of rental generators is very uncertain; when a natural disaster strikes, rental generators are sold out in the first few hours.
If you are interested to measure your energy intensity and carbon footprint, Energy Star® is a great software solution. For organizations required to report and benchmark this information, Energy Star® is the easiest way to do so, and it’s free. If your facility qualifies for an Energy Star® rating (which certifies the energy efficiency of the building), it will increase the value of the property.
We are the only 100% customer-focused energy support company; we are vendor- and technology-agnostic. We are not here to sell you anything; our goal is to help you get the most out of your energy spend. Exergy is your outsourced energy management department. We call ourselves a Concierge Utility® because we work for you and sit on the same side of the table in meeting your energy needs.
Exergy is the maximum amount of work that can be done from the energy available in a given system. We chose this name to help illustrate our 100% customer focus. We help our customers get the maximum benefit from the energy they use.
Yes, but we wouldn’t recommend it. First, for some installations (such as Life Safety) there are stringent regulatory, service, maintenance, and reporting requirements that are result in fines and penalties if not performed properly, or could even cause your operating license to be revoked. Most maintenance staff are already too thinly staffed and overworked to add another responsibility, especially one as critical as energy.
Link to the discussion topic in problems.
Link to eBook Natural Gas vs diesel
Exergy provides a service contract that does not appear on your balance sheet. At the end to the term, ownership of the equipment is passed to you.
Fortunately, there are a lot of great generators manufacturers. As mentioned previously, Exergy is technology-agnostic and vendor-independent; we use only top quality units. You can find a list of top-ranked generators here:
https://csdieselgenerators.com/best-industrial-generators/
https://swiftequipment.com/top-commercial-generators-reliable-power-solutions-for-businesses/
https://www.mpofcinci.com/blog/top-industrial-generator-manufacturers/
https://epicgenerators.com/blogs/guides/usa-made-generators
https://www.insideadvisorpro.com/best-commercial-generators-for-a-business/
https://americasgenerators.com/the-best-generator-brands-you-should-know/
Exergy Energy operates in the United States and Canada. The greatest value of Exergy’s services are obtained in the energy deregulated states and provinces. For the United States the most attractive areas are highlighted in blue and blue striped on the following map:
Exergy warrants the following:
1. Generator sized appropriate for customer’s loads.
2. Service and maintenance performed according to manufacturer’s specifications.
3. 24 x 7 monitoring of the equipment.
4. Automatic dispatch of service personnel if a repair is required.
5. Participation in all applicable grid programs approved by customer.
6. All new or zero-hour equipment.
7. Automated Transfer Switch to automatically start generator when there is an outage.
8. Compliance with all utility regulations and emission requirements.
9. Monthly activity reports.
10. Service and maintenance processes and records compliant with NFPA 110, 2014 ASHE, and JACO standards, when appropriate.
11. Exergy will operate the generator for the benefit of the customer.
Exergy warrants that the savings estimates are based on industry best practices, our best understanding of the available grid programs, and the load information provided by the customer. Exergy does not guarantee any specific dollar savings for loads under 50 MW. For loads above 50 MW, savings guarantees are contained in a separate negotiated contract.
Specific dollar savings cannot be guaranteed since the pricing of grid programs is determined by the public utility commission (PUC), federal regulations, and through open market auctions. While reasonable estimates and expectations are possible, exact values are unattainable.
The profit generated from participation in grid services, such as demand response, is inherently uncertain because it is based on the market price of energy at any specific time. Savings estimates provided are based on our best knowledge of market dynamics, historical data, and forward market curves.
Yes! Exergy installs or contracts sufficient solar and wind resources to generate the same number of kWhs as your facility consumes. In this way, your facility becomes a 100% renewable energy consumer.
No. Your operation remains connected to the grid. Exergy only “takes you off grid” (island mode) if the grid goes down, in which case our resiliency solutions power your operations.
Your operations will not change with Exergy; you won’t even know Exergy is there.
But you may notice our presence when the grid fails and your operations continue unabated, or perhaps when you receive lower energy bills due to the savings we offer.
Understanding the cost of renewable electricity can be confusing, and some folks have convoluted ways to calculate its all-in costs.
But here is the indisputable fact: the ‘fuel’ (sun and wind) for renewables are free. So the total delivered cost of energy is due to the one-time installation costs (which continue to fall), and the operation and maintenance expenses (which Exergy pays). And here is the really good news: on a cost per kWh-basis, solar and wind are the least expensive energy sources available.
However, since renewables are intermittent, they need to be supported by grid generation. As responsible providers of renewable energy, Exergy also installs a natural gas generator at your facility (and, when appropriate, energy storage). This generator is used to provide your facility with resiliency and to supply the grid with energy services to accommodate the inherent variability of renewable power.
Use of the natural gas generator will be limited to providing resiliency for your operations and to supplying the grid with energy services. Your total annual energy consumption will be supplied by renewable generation provided by Exergy. So, if your operations consume 1.1 GWh of energy per year, Exergy supplies 1.1 GWh of renewable energy!
Nope, that’s Exergy’s responsibility.
At our cost, Exergy provides a turnkey power generation system that supplies 100% renewable energy, resiliency for your Always-On business, and savings from Day 1. Exergy operates and maintains the system so you can focus on running your business.
Your company simply makes fixed monthly payments for Backup-as-a-Service.
Exergy is a Concierge Utility®, so we offer contracts that meet our customers’ needs. Our agreements typically 10 years, but they can range from 5 to 20 years. They are fixed monthly payments with no surprises, so you know exactly how much your services will be.
It depends upon several factors, and we will provide a free budgetary quote upon request. Our customers defray part (or in some cases, all) of their fixed monthly payments by sharing in our profits earned from participation in any available Grid programs.
If Exergy ceases to manage your account for any reason, you still maintain your energy supply contract so there will be no interruption in energy delivery. The backup facility will continue to operate (it’s fully automated) protecting your operations from outages. Since Exergy and its affiliates supply all the capital for your system, there is no risk of capital loss to you.
Capital and time are precious resources that every company must allocate. Given the special knowledge, time, and significant capital required to build, own, operate, maintain, and supply grid services, Exergy is best positioned to provide these services and pass the savings on to you.
No, but we hear that a lot!
Exergy is responding to i) falling renewable generation costs, ii) tax credit (and other) incentives, and iii) grid service programs and price signals provided by the wholesale and retail energy markets.
Some very large organizations (think: Google) already do this themselves using large in-house energy management teams. Exergy is a Concierge Utility® bringing these same services to you.
Exergy’s business model incentivizes you to be as energy efficient as possible.
Energy is Exergy’s business; we have greater resources and capabilities to provide efficiency and resiliency solutions than if you attempted to secure them yourself. With Exergy as your Concierge Utility™ you can feel confident that we are doing everything economically possible to maximize the sustainability of your operations.
Exergy has a stable of capital partners with attractive capital costs and strong interest to finance our projects. We bring the entire capital stack: equity, debt (if necessary), and tax credit financing.
No, Exergy is responding to the programs, incentives, benefits, and market signals provided by the regional transmission operators whose job it is to create a stable energy delivery network at an affordable cost.
My Questions
Texas Backup Power Package
Texas Backup Power Package Grants to Protect Your Residents
Get your grant request submitted on-time, with all the technical information correct, and for free!
Why Sign Up?
As a business owner who navigates community health and safety, you know the value of reliability.
The $1.8 billion Texas Energy Fund is here to help you safeguard your community with a fully-funded backup power solution—designed to keep your essential services running, no matter what.
- Free to apply. Zero obligation.
- We prepare and submit your grant request, ensuring you're first in line.
- Once approved, we handle installation, operation, and maintenance for a low monthly fee.
DO NOT WAIT
These funds are first-come, first-served.
Secure your spot today and guarantee uninterrupted support for the people who depend on you.
LIMITED BUDGET
$1.8 billion fund. Once it’s gone, it’s gone. We prepare your grant request and submit it as soon as the portal open so you are at the front of the line!
SPECIFIC CRITERIA
Requests that clearly match specific technical criteria are given priority. We build projects all day, every day. Your grant request will be done right!
REQUIRED REPORTING
Requests that clearly match specific technical criteria are given priority. We build projects all day, every day. Your grant request will be done right!
FAQs
The TBPP, Part of Senate Bill 2627, allocates $1.8 billion to provide grants to “Critical Companies” to procure and install backup power packages at facilities necessary to support community health, safety, and well-being. A backup power package is a multiday back up power source that can power a facility in the event power from the grid is lost.
The bill is a response to the events that followed Winter Storm Uri, when many critical companies were left stranded without power for days in the harshest weather.
TBPP grants are for “Critical Companies”, the organizations in our communities that are necessary to support community health, safety, and well-being. Nursing homes, Hospitals, Fire & Police Departments, Grocery Stores, Storm Shelters, etc.
$1.8 billion has been allocated for the TBPP. Funds will be distributed on a first come, first serve basis. Once it’s gone, it’s gone.
Exergy Energy does the entire process for you!
Funds are limited to the construction of new backup power at Critical Companies.
NO, there is ZERO obligation with Exergy Energy or The Texas Energy Fund.
NO! This is completely free to apply for.
There is no minimum size. The maximum size, as the rules state today, is 2.5mW.
Exergy Energy is there to help! We can install, manage an maintain backup power and deliver it to you, “as-a-service”. We take care of the backup power, you focus on fulfilling your mission.
You can also handle it yourself.
Let Exergy Energy Handle It All for You
Register for a 15-minute virtual call with one of our Texas based consultants to find out more about the Texas Backup Power Package Grant opportunity.
Website Feedback
Website Feedback
We are actively improving our website and marketing efforts. We value your feedback! Use the form below to submit your thoughts and input.
Accessibility Statement
Accessibility Statement
Updated: March 2023
Exergy Energy strives to ensure that its services are accessible to people with disabilities. Exergy Energy has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.
exergyenergy.com makes UserWay’s Web Accessibility Widget available which is powered by a dedicated accessibility server. The software allows exergyenergy.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
The exergyenergy.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Exergy Energy continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan exergyenergy.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on exergyenergy.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you are experiencing difficulty with any content on exergyenergy.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact Exergy Energy Customer Support as follows:
Email: contactus@hoothost.io
Energy Procurement
Energy Procurement
Lower your costs by running a reverse auction pitting suppliers against each other. Choose the best mix of price and contract term. You have zero risk – If you don’t like the offers, you don’t have to sign.
Interested to reduce your organization’s carbon footprint? Select a zero-carbon or renewable energy contract to power your operations. Exergy finds you the best options.
Choose the contract length that best fits your needs. Do you think energy prices are going to decline? Then a short-term contract may be best. Do you think energy prices are set to rise? Then a multi-year, fixed price contract may be best.
If we manage your Backup Power facility, your contracted energy is automatically sold at market price when we self-generate, and Exergy shares the profits with you.
No middleman; contract directly with energy generators. Review bids, manage contracts, track energy usage, and receive guidance from Exergy (or you can self-serve).
What we need to get you a budgetary quote:
• Last 12 months electricity bills (and natural gas bills, if you use natural gas)
• A signed Letter of Authorization (LOA): permits your utility to provide Exergy your organization’s hourly interval data – This lets us determine the profile of your electricity demand so we can install a generator sized to your operation. Contact us for an LOA to complete.
• General information about your electrical loads, including planned expansions, efficiency upgrades, etc.
How do I learn more?
Check out Exergy’s resources:
• Instructional videos
• Webinars
• Executive’s Checklists
• eBooks
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Privacy Policy
Privacy Policy
Last updated: January 2023
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Exergy Energy, 2718 Dana St Ste 6 Berkeley, CA 94705.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: California, United States
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Exergy Energy, accessible from https://exergyenergy.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- Phone number
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential CookiesType: Session CookiesAdministered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality CookiesType: Persistent CookiesAdministered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: march@hoothost.io
